For those of you who follow me regularly, you probably realized that not only were there absolutely no updates for over a week, but my site was down for the past few days. (booohiss.)
I went through a slew of emotions and thoughts.
Well, I signed up, invested in HostGator, and couldn’t figure out how to switch hosts. Luckily, HostGator does one free site transfer for you when you sign up. YAY! They transferred it for me in a relatively short time, and all I had to do was change a bit of info via WordPress. Easy enough, right? WRONG. (or at least that’s what I thought). This change was supposed to go through relatively quickly, in 24-48 hours. Over 72 hours later and my site was still down. (Egads.) Sooo I freaked out on Twitter, in the BlogHer12 facebook group, and sent in a few emails to the WordPress and HostGator support teams.
Let me tell you folks, HostGator is amazing. (I’m not being paid to say this, I swear.)
Over the past week or so, I’ve had at least a dozen questions. Their support team, which is available 24/7, has answered all of my questions, no matter how stupid they are. They’ve walked me through EVERYTHING. I also think they’re starting to recognize me by my Twitter handle and website name! They’re polite, patient, friendly, and everything a support team should be. If it weren’t for them, I probably would’ve a) cried, b) been committed to a mental institution, c) given up, or d) all of the above.
So happy together….
It turns out my site wasn’t working for the past 3 days because I was playing around with the HostGator tools and starting making a website with their templates just to see what they looked like.
Enter embarrassed smiley here.
At least HostGator called me to let me know what the problem was, and to verify via the phone what I wanted to do. That’s above and beyond awesome.
ANYWAY I’m back, going to BlogHer12 later this week, and totally excited to be blogging again! Thank you, HostGator.
What glitches have you encountered with your blog or website?